Step through the doors of Chicago's Museum of Ice Cream, where a fantastical world awaits filled with sweet surprises and interactive delights. This isn't just any museum; it's an immersive playground designed to brighten your day and indulge your sweet tooth with unlimited ice cream. Whether you're posing in the sprinkle pool, challenging friends at the sweet-treat themed mini-golf course, or uncovering the secret speakeasy, every corner offers a new opportunity for joy and Instagram-perfect photos.

The Museum of Ice Cream in Chicago is the ultimate destination for anyone looking to add a splash of color and a dash of fun to their day. With 14 vibrant, interactive installations, there’s no shortage of activities or ice cream! From classic flavors to unique creations, your taste buds will be on an adventure, too. Perfect for families, dates, or even solo explorers, the museum combines art, play, and dessert in one unforgettable experience. Dive into the full-sized sprinkle pool, discover the hidden corners of the speakeasy, and leave with a heart full of memories and a stomach full of the finest ice cream.

Any restrictions to participate?

• Age: All age groups are welcome

Who can you accommodate for?

• Children: All ages are welcome and children 2 and under are free to enter the museum without a ticket. Children must be 3 years or older and 44 inches or taller to ride the slide. Children must be able to ride the slide alone, as they are not able to accommodate in-lap riders. All guests under the age of 18 years old must be accompanied by a parent or guardian.
• Individuals with disabilities: The museum is wheelchair accessible and service animals are allowed.
• Dietary restrictions: Vegan and dairy-free treats are available. Please note that most treats are not certified gluten-free or Kosher at this time. If nuts are served, they will be labeled, but please note products may contain traces of nuts and they cannot guarantee preparation in a nut-free environment.
• Pets: Sorry, no pets allowed.

What to expect on the day of the experience?

• Duration: 1.5 hours. The experience is self-paced, so you can take as much time as you would like in each exhibit. Usually guests spend about 1-1.5 hours at the museum.
• What’s included: 
  • General admission with unlimited ice cream
  • Themed crafts and activities
  • Countless interactive installations
  • World-famous Sprinkle Pool
• Who will be present: This is a self-guided experience. As it is a public museum, there will be other guests visiting.
• Spectators: No spectators are allowed, everyone must have a ticket.
• Photo/ video: Photography is allowed and encouraged! Commercial or product shoots, press interviews, media shoots, and all professional video equipment is prohibited without advance approval and accompaniment from a Museum of Ice Cream representative.
• Specific rules to follow: Luggage, sealed boxes, garment bags, bicycles, skateboards, skates, scooters, plants, flowers, food, and musical instruments may not be brought into the museum. All guests in a group must have VIP Admission tickets to enter together. VIP Tickets are only valid for the same date as purchased.

How to prepare?

• Weather dependency: This is an indoor experience.
• Arrival: Arrive anytime within business hours on your booked date, even if General Admission is sold out.
• Parking: There are hourly parking garages nearby.
• What to wear: Comfortable clothing and shoes for exploring the museum.
• What to bring: 
  • Your love of ice cream and an official photo ID. 
  • All garments, backpacks, briefcases, and bags must remain on your person and cannot be left unattended. Umbrellas must be contained within an admissibly-sized bag. 
  • Luggage, sealed boxes, garment bags, bicycles, skateboards, skates, scooters, plants, flowers, food, and musical instruments may not be brought into the museum.
• Restrooms/ lockers/ changing rooms: Restrooms are available onsite, but there are no lockers or changing rooms.

Unused Experience Vouchers can be returned within 15 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds are allowed once the experience is booked, but you can reschedule up to 24 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 24 hours in advance means losing the value of your experience.