Any restrictions to participate?

• Age: Must be 15 years old or older to rent, but riders under 18 must have a parent or guardian present at all times.
• Health limitations: Pregnant women are welcome to participate, however, keep in mind the inherent risks, similar to riding a bike. It is recommended to consult with your doctor about any concerns.

Who can you accommodate for?

• Children: This is not an experience for children under 15 years old.
• Pets: This is a not pet friendly experience.
• Languages: The audio for this tour is available in English.

What to expect on the day of the experience?

• Duration: 3 hours plus check in time of 15 minutes
• What’s included:
  • A ride in a GPS-guided, storytelling electric scooter for 3 hours
  • Explore areas that tour buses can't access and experience the best-kept secrets of the city, creating memories that will stay with you forever.
• Who will be present: One Scooter will hold a maximum of 1 person. This is a self-guided tour, no one else will be present.
• Photo/ video/ drones: If it’s personal use you can bring your camera and GoPro, however you may need to have permits to fly a drone in the San Francisco Bay Area. If it’s for commercial use you may need permits for some areas in the city.

How to prepare?

• Weather dependency: San Diego enjoys some sun 360 days per year and only 8.24"" of rain per year. Luckily, most of the rain and high winds are readily predictable. When we expect poor conditions, the partner will cancel the trip and refund or reschedule. On average 3 days a year are cancelled in this manner. Occasionally a trip will be affected by unexpected clouds or inclement weather. The partner assumes no responsibility for, nor do we have any control of the weather in the area. The partner endeavors to be well studied and to make well informed go/no-go decisions, but no refunds will be given should the resulting conditions become unfavorable.
• Arrival: Plan to arrive 15 minutes in advance. All riders must sign a standard participant agreement.
• Parking: Parking is available on site
• What to wear: Comfortable clothing appropriate for weather conditions is recommended
• What to bring:
  • a valid government issued picture ID (international license is not necessary, international passport accepted)
  • a credit card or cash for the security deposit
• Restrooms: You may stop when and where you want.

Anything else I should know before going on this experience?

• On the day of rental, a security deposit will be held on your credit card until the Scooter is returned.
• All riders must sign a standard participant agreement.
• Scooters must be returned to rental location before dusk.
• Renters will have the option to purchase Collision Damage Waiver (CDW) insurance on the day of rental.
• Renters are free to extend the length of their tour on the day of rental. Additional rental time will be charged in 15-minute increments.
• You don’t have to stay on route; you can go FREESTYLE if you want to, no problem. But the scooter only talks on the designated routes.
• All vehicles are covered by a liability policy for the legal state minimums that provide 3rd parties around you with coverage in event of an accident. Your rental agreement however, excludes our renters from accessing that policy. So you may be liable for damages or losses that occur during your rental. We offer you extra insurance options to manage your liability that your rental may incur such as a CDW and SLI. Ask our agents about these options when you arrive.