Experience movies the way they were meant to be seen with a ticket to LOOK Dine-In Cinemas. From the moment the lights dim, every detail is designed to immerse you in the story on screen. Think laser projection, wall-to-wall screens, and crystal-clear sound that makes every action sequence, laugh, or dramatic pause feel larger than life. Plush recliners add comfort to the mix, making it easy to settle in and get lost in the film.

LOOK is built for movie lovers who want more than just a standard trip to the theater. The tech-forward setup makes everything seamless—from reserving your seat to enjoying the latest release in a distraction-free environment. Whether it’s the thrill of opening weekend, a cozy night out, or a much-needed escape, a night at LOOK Dine-In Cinemas turns a simple movie ticket into a premium entertainment experience.

Any restrictions to participate?

• Age: All age groups are welcome

Who can you accommodate for?

• Children: Recommended for children at least 3 years of age. Children under a certain age may require adult supervision depending on theatre policies and the movie's rating. No children age five or under will be admitted to any R-rated feature.
• Individuals with disabilities: All LOOK Dine-In Cinemas locations are committed to providing an accessible and inclusive experience for all guests. Theaters are designed to comply with the Americans with Disabilities Act (ADA) and typically feature accessible entrances, wheelchair-accessible seating within auditoriums (including companion seating), accessible restrooms, and designated accessible parking. Service animals are welcome in accordance with ADA guidelines. Accessibility features and seating configurations may vary by location, and on-site teams are available to assist guests with specific needs to help ensure a comfortable and enjoyable visit.
• Pets: Pets are not allowed.

What to expect on the day of the experience?

• Duration: Plan to spend approximately 3 hours at the theatre for a typical movie experience. The exact time will vary depending on the movie screening.
• What’s included: 
  • Movie ticket(s) for LOOK Dine-in Cinemas
  • Tickets are valid in CA, NY, VA, TX & GA
  • Vouchers must be redeemed through Giftory to receive your tickets via email.
• Who will be present: You will be joined by other patrons in the movie theatre. Theatre capacities vary from 20-150 seats, but are most commonly 50-100 seats. 
• Photo/ video: LOOK Dine-in Cinemas generally prohibit the use of cameras and recording devices, including photography, during movie screenings.
• Specific rules to follow: LOOK Dine-in Cinemas does not allow outside food or drinks including refillable personal water bottles or drink containers. The staff will kindly ask you to dispose of any outside food or beverages.

How to prepare?

• Weather dependency: This is an indoor experience.
• Arrival: Plan to arrive 15-30 minutes in advance.
• Parking: Parking is available onsite.
• What to bring: Your tickets, identification, and a light jacket or sweater.
• Restrooms: Restrooms are available at all LOOK Dine-in Cinemas locations.

Anything else I should know before going on this experience?

• Vouchers must be redeemed through Giftory to receive your LOOK Dine-in Cinemas tickets via email.
• These tickets exclude opening weekend new releases and LOOK PX Screen features.

I put in the promo code but was still charged full price. What should I do?

If you entered a promo code but were charged full price, follow these steps to resolve the issue:

• Double-Check the Promo Code: Ensure that the promo code was entered correctly. Verify that there are no typos and that the code matches the one provided.
• Check Promo Code Validity: Confirm that the promo code is still valid and has not expired. Promo codes often have specific terms and conditions, including expiration dates.
• Review Eligibility: Make sure that your purchase meets the eligibility requirements for the promo code. Some codes may only apply to certain products, ticket types, or purchase amounts.
• Contact Customer Support: If you have verified the above and are still experiencing issues, please contact our customer support team. Provide them with your order details, the promo code used, and any error messages received. Our team will assist you in resolving the issue and ensuring you receive the appropriate discount.

Can I apply the promo code after completing my purchase?

Typically, promo codes need to be applied at the time of purchase. If you forgot to enter the promo code or encountered issues during the checkout process, please contact our customer support team immediately for assistance.

What if my promo code is not working?

If your promo code is not working, ensure that:

• You have entered the code correctly without any spaces or typos.
• The code has not expired.
• Your purchase meets the promo code's terms and conditions.
• If the code still doesn't work, contact our customer support team for further assistance.

Are there restrictions on using promo codes?

Promo codes are only valid for one person and may include minimum purchase amounts. Always review the terms and conditions associated with each promo code.

How can I contact customer support?

You can reach our customer support team by emailing support@giftory.com.

I just bought a Giftory voucher for an Look experience, how do I access my tickets?

Just follow these simple steps:

1. Click on "Unwrap my gift" in your email or hop over to Giftory.com/book to get started.
2. If you haven't already, create an account to keep track of all your purchases, gifts, and bookings (we promise it's worth it!). 
3. Use the magic link in your email to log in to your dashboard 
4. Choose to redeem your AMC tickets with Giftory. 
5. Finally, just follow the next few steps and get ready to enjoy the fun!

Can I use my mobile device to present the tickets?

Yes, you can present your downloaded Look tickets directly from your mobile device at the theatre.

Do I need to print my tickets?

Printing your tickets is optional. You can choose to either print them out or show the digital version on your mobile device.

What if I have multiple tickets on one order?

If your order includes multiple tickets, make sure each ticket is individually accessible on your mobile device or print out each ticket separately for a smoother entry process.

Can I change my online order after purchase?

Ticket orders may be changed at the box office up to 1 hour prior to the listed showtime. Currently, we do not offer online changes. If you would like to change seats, show times, movie, or location, please come to the box office up to 1 hour prior to the listed showtime to make changes.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

Once tickets have been requested, Giftory vouchers are considered used and are no longer eligible for a refund or exchange.