Explore the Creo Chocolate Factory during a straightforward 1.5-hour tour that reveals the process of crafting bean to bar chocolate. Guests will gain insight into the origins and production of award-winning chocolate through interactive discussions and demonstrations led by experienced chocolate makers. This behind-the-scenes tour offers a unique opportunity to not only learn about chocolate but also to make your own chocolate bar to take home—perfect for a personalized Father's Day gift or a memorable treat.

Comfortable, closed-toe shoes are required for safety on the factory floor, and guests are advised to avoid wearing heavy perfumes or colognes to preserve the natural aromas of the chocolate. This immersive experience is ideal for anyone curious about the behind-the-scenes process of chocolate production, offering plenty of chances to ask a question and engage with the experts.

Any restrictions to participate?

• Age: Ages 8+
• Health limitations: Not specifically stated, but the factory environment may not be suitable for those with severe allergies to food ingredients used in chocolate making.
• Physical limitations: Participants need to be able to stand and walk for the duration of the tour on the factory floor.

Who can you accommodate for?

• Children: Recommended for children 8 years and older. Children must be supervised by adults.
• Individuals with disabilities: The tour area is accessible, but please contact in advance to arrange any specific accommodations.
• Dietary restrictions: Not specifically catered to; however, participants should be aware of potential allergens in the chocolate factory.
• Pets: Pets are not allowed due to health and safety regulations in the food production area.

What to expect on the day of the experience?

• Duration: The tour and chocolate-making session last approximately 1.5 hours.
• What’s included: Guided tour of the chocolate factory, educational session on chocolate making, and the opportunity to create a personal chocolate bar.
• Who will be present: A chocolate maker will guide the tour and assist with the chocolate bar creation process.
• Spectators: This is a participatory experience; spectators without tickets may not be allowed due to space and safety considerations.
• Photo/video: Photography is usually allowed, but flash may be restricted inside the factory.

How to prepare?

• Weather dependency: The experience is indoors and not dependent on weather conditions.
• Arrival: Please arrive 10 minutes prior to the scheduled start time to ensure timely check-in.
• Parking: Available on-site or nearby; check local parking regulations.
• What to wear: Closed-toe shoes are mandatory. Comfortable clothing recommended; avoid wearing loose accessories.
• What to bring:
  • Water bottle (factory may be warm).
  • Light snacks if needed before or after the tour.
  • The factory maintains a cool temperature to preserve chocolate quality, so consider bringing a light jacket.
• Restrooms/lockers/changing rooms: Restrooms available; no lockers or changing facilities provided.

Anything else I should know before going on this experience?

• Due to the nature of the factory environment, wearing heavy perfumes or scents is discouraged as it can affect the flavor of the chocolate. Please refrain from wearing such products during your visit.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds are allowed once the experience is booked, but you can reschedule up to 48 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 48 hours in advance means losing the value of your experience.