Wander through immersive, multi-sensory rooms that capture the playful spirit of Miami, from the iconic sprinkle pool to imaginative displays celebrating the history of everyone’s favorite frozen treat. Whether you're with family, friends, or celebrating a special occasion, this experience is all about fun, creativity, and connection.

Get ready to indulge in all the ice cream you can handle while exploring colorful spaces designed to spark joy and imagination. The Museum of Ice Cream in Miami promises a deliciously fun time that’s as bold and bright as the city itself!

Any restrictions to participate?

• Age: All age groups are welcome.
• Height: Guests must be at least 44 inches tall to ride the slide.

Who can you accommodate for?

• Children: Children under 2 can join for free but do not need a ticket. Guests 13 and under must be accompanied by an adult or legal guardian.
• Individuals with disabilities: Museum of Ice Cream is wheelchair accessible.
• Dietary restrictions: Vegan and dairy-free ice cream options are available, but most treats are not certified gluten-free or Kosher. The environment is not guaranteed nut-free.
• Languages: The experience is in English, but multilingual staff can assist as needed.
• Pets: Sorry, no pets allowed, only service animals are permitted.

What to expect on the day of the experience?

• Duration: 1 to 1.5 hours to explore. Feel free to stay longer in any room or revisit your favorites.
• What’s included: Unlimited ice cream at treat stations throughout the museum, as well as access to fun installations like the Sprinkle Pool and the slide.
• Who will be present: Explore at your own pace. Team members will be present to assist and ensure safety.
• Spectators: No spectators are allowed; all guests must have a ticket.
• Photo/ video: Photography is allowed, but please enjoy the experience with minimal distractions. For professional shoots, advanced permission is required.
• Specific rules to follow: Please follow instructions from the guides, especially in interactive areas like the slide.

How to prepare?

• Weather dependency: This is an indoor experience, so it runs rain or shine.
• Arrival: Plan to arrive on time or up to 10 minutes before your scheduled entry. If you are more than 10 minutes late, entry may be denied without a refund.
• Parking: Museum of Ice Cream is near parking garages.
• What to wear: Comfortable shoes and family-friendly attire are recommended.
• What to bring:
  • Ticket confirmation email with a QR code and a valid ID.
  • You do not need to bring cash as the museum is a cashless experience.
• Restrooms/ lockers/ changing rooms: No coat check or locker facilities are available.

Anything else I should know before going on this experience?

• The museum is a cashless venue, and only card payments are accepted.
• Masks are encouraged but not required.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds or rescheduling are allowed once the experience is booked.