Dive into a world of whimsy and wonder at the Museum of Ice Cream in New York City, a fantastical space where color, flavor, and playful nostalgia come together to create an unforgettable adventure. Whether you’re reconnecting with family, friends, or just your own playful spirit, this vibrant attraction offers unlimited ice cream treats, engaging themed crafts, and a myriad of interactive installations, including the world-famous Sprinkle Pool.

From a pink subway ride to a three-story slide, every corner of the museum is designed to spark joy and ignite your imagination. Taste a variety of signature ice cream flavors and indulge in sweet treats as you explore the multi-sensory exhibitions. Perfect for families and visitors of all ages, the Museum of Ice Cream transforms a simple museum visit into an extraordinary, joy-filled journey. Snap Instagram-worthy photos, dive into a giant pool of rainbow sprinkles, and savor the sweetest moments at one of NYC’s most unique and delightful destinations.

Any restrictions to participate?

• Age: All age groups are welcome

Who can you accommodate for?

• Children: All ages are welcome and children 2 and under are free to enter the museum without a ticket. Children must be 3 years or older and 44 inches or taller to ride the slide. Children must be able to ride the slide alone, as they are not able to accommodate in-lap riders. All guests under the age of 18 years old must be accompanied by a parent or guardian.
• Individuals with disabilities: The museum is wheelchair accessible and service animals are allowed.
• Dietary restrictions: Vegan and dairy-free treats are available. Please note that most treats are not certified gluten-free or Kosher at this time. If nuts are served, they will be labeled, but please note products may contain traces of nuts and they cannot guarantee preparation in a nut-free environment.
• Pets: Sorry, no pets allowed.

What to expect on the day of the experience?

• Duration: 1.5 hours. The experience is self-paced, so you can take as much time as you would like in each exhibit. Usually guests spend about 1-1.5 hours at the museum.
• What’s included: 
  • General admission with unlimited ice cream
  • Themed crafts and activities
  • Countless interactive installations
  • World-famous Sprinkle Pool
• Who will be present: This is a self-guided experience. As it is a public museum, there will be other guests visiting.
• Spectators: No spectators are allowed, everyone must have a ticket.
• Photo/ video: Photography is allowed and encouraged! Commercial or product shoots, press interviews, media shoots, and all professional video equipment is prohibited without advance approval and accompaniment from a Museum of Ice Cream representative.
• Specific rules to follow: Luggage, sealed boxes, garment bags, bicycles, skateboards, skates, scooters, plants, flowers, food, and musical instruments may not be brought into the museum. All guests in a group must have VIP Admission tickets to enter together. VIP Tickets are only valid for the same date as purchased.

How to prepare?

• Weather dependency: This is an indoor experience.
• Arrival: Arrive anytime within business hours on your booked date, even if General Admission is sold out.
• Parking: There are hourly parking garages nearby.
• What to wear: Comfortable clothing and shoes for exploring the museum.
• What to bring: 
  • Your love of ice cream and an official photo ID. 
  • All garments, backpacks, briefcases, and bags must remain on your person and cannot be left unattended. Umbrellas must be contained within an admissibly-sized bag. 
  • Luggage, sealed boxes, garment bags, bicycles, skateboards, skates, scooters, plants, flowers, food, and musical instruments may not be brought into the museum.
• Restrooms/ lockers/ changing rooms: Restrooms are available onsite, but there are no lockers or changing rooms.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds are allowed once the experience is booked, but you can reschedule up to 24 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 24 hours in advance means losing the value of your experience.