Unused Experience Vouchers can be returned within 30 days for a full refund to the original purchaser, no questions asked.
If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.
No refunds are allowed once the experience is booked, but you can reschedule up to 24 hours before your experience, for a date within 30 days of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 24 hours in advance means losing the value of your experience. Only one reschedule is allowed per reservation, a second cancellation, even if it is within 30 days of the original reservation, will result in forfeiture of funds paid/store credit.
Please Note: If a class does not have sufficient reservations, the class may be canceled or participants may be moved into a class that has sufficient sign ups.
Partner reserves the right to cancel any session due to unforeseen circumstances. All registered guests will be notified, via email, by 9:00pm the night prior to the event (when circumstances allow).
