Do I need to sign a waiver to participate in the tour?
Yes, all participants must sign a waiver upon arrival.
Is the tour suitable for children?
No, the tour is not suitable for children under 10 years old.
Can I bring a scooter, wheelchair, or walker on the tour?
Unfortunately, no. The tour is not accessible for these devices.
What kind of shoes should I wear?
All participants must wear closed toe and closed heel shoes.
Do I need to wear a face mask?
Yes, all participants must wear a face mask until further notice.
Do I need to stay with the guide at all times?
Yes, all guests must remain with the guide at all times.
Do I need to wear a hard hat?
Yes, everyone must wear a hard hat for the duration of the tour. Hard hats are provided at the beginning of the tour.
Can I take photographs on the tour?
Yes, guests may take photographs, but tripods, monopods, or filming are not allowed. Please keep in mind that this is not a photo tour, and guests are expected to stay together as a group.
What is included in my ticket?
Your ticket includes round trip ferry tickets to and from Ellis Island, access to the Ellis Island National Museum of Immigration, and an exclusive hard hat tour inside the abandoned hospital.
How far in advance do I need to book the tour?
You must book at least 1 week in advance.
Where does the tour meet?
The tour meets at the information desk located on the ground floor of the Ellis Island Museum adjacent to the National Park Service information desk. When you get to the meeting location, we will need your first and last name to check you in.