To redeem this experience, please note:

• Choose 1 Yellow Ticket per person for locations excluding California, New York, and New Jersey.
• Choose 1 Black Ticket per person if attending a theatre in California, New York, or New Jersey.

Turn movie night into a shared family moment with an AMC Theatres Movie Family Experience with popcorn at participating AMC locations nationwide. This experience is all about easy fun, big screens, and that classic movie theatre feeling kids love. Settle into comfortable seats, watch a family friendly film everyone can enjoy, and snack on freshly popped popcorn that makes the whole outing feel special without being complicated.

_Please note: _AMC ticket prices may vary by location, movie, date, and showtime. This voucher provides a set value per ticket, and additional payment may be required at the theater if the ticket price exceeds that value. You may also be responsible for a small convenience fee and applicable taxes at select locations.

Any restrictions to participate?

• Age: All age groups are welcome

Who can you accommodate for?

• Children: Recommended for children at least 3 years of age. Children under a certain age may require adult supervision depending on theatre policies and the movie's rating.
• Individuals with disabilities: Most AMC Theatres are designed to be wheelchair accessible, offering features such as ramps, designated seating areas for wheelchair users, and accessible restrooms. However, accessibility features may vary from one location to another based on factors such as the age and design of the theatre building, local building codes, and renovations that may have been carried out. It's always a good idea to check with the specific AMC Theatres location you plan to visit to confirm their accessibility features and any accommodations they may offer for patrons with disabilities. Service animals are allowed. 
• Pets: Pets are not allowed in AMC Theatres.

What to expect on the day of the experience?

• Duration: Plan to spend approximately 3 hours at the theatre for a typical movie experience. The exact time will vary depending on the movie screening.
• What’s included: 
  • 3-4 movie tickets for AMC Theatres depending on your selection
    • Please Note:
      • Yellow Tickets are not valid in CA, NY & NJ
      • Black Tickets are valid at all locations
  • 1 regular popcorn to share
  • _*Vouchers must be redeemed through Giftory to receive your AMC Theatres tickets via email. _
• Who will be present: You will be joined by other patrons in the movie theatre. Theatre capacities vary from 50-500 seats, but are most commonly 50-100 seats. 
• Photo/ video: AMC Theatres generally prohibit the use of cameras and recording devices, including photography, during movie screenings.
• Specific rules to follow: No outside food or drink. Cell phones must be silenced, and seat arrangements followed.

How to prepare?

• Weather dependency: This is an indoor experience.
• Arrival: Plan to arrive 15-30 minutes in advance.
• Parking: Parking is available onsite.
• What to bring: Your tickets, identification, and a light jacket or sweater.
• Restrooms: Restrooms are available at all AMC Theatres locations.

Anything else I should know before going on this experience?

• Vouchers must be redeemed through Giftory to receive your AMC Theatres tickets via email.
• These tickets exclude opening weekend new releases, double features, marathon events, alternative content, certain foreign language titles and special theatrical presentations. Subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC Theatres.

I put in the promo code but was still charged full price. What should I do?

If you entered a promo code but were charged full price, follow these steps to resolve the issue:

1. Double-Check the Promo Code: Ensure that the promo code was entered correctly. Verify that there are no typos and that the code matches the one provided.
2. Check Promo Code Validity: Confirm that the promo code is still valid and has not expired. Promo codes often have specific terms and conditions, including expiration dates.
3. Review Eligibility: Make sure that your purchase meets the eligibility requirements for the promo code. Some codes may only apply to certain products, ticket types, or purchase amounts.
4. Contact Customer Support: If you have verified the above and are still experiencing issues, please contact our customer support team. Provide them with your order details, the promo code used, and any error messages received. Our team will assist you in resolving the issue and ensuring you receive the appropriate discount.

Can I apply the promo code after completing my purchase?

Typically, promo codes need to be applied at the time of purchase. If you forgot to enter the promo code or encountered issues during the checkout process, please contact our customer support team immediately for assistance.

What if my promo code is not working?

If your promo code is not working, ensure that:

• You have entered the code correctly without any spaces or typos.
• The code has not expired.
• Your purchase meets the promo code's terms and conditions.
  If the code still doesn't work, contact our customer support team for further assistance.

Are there restrictions on using promo codes?

Promo codes are only valid for one person and may include minimum purchase amounts. Always review the terms and conditions associated with each promo code.

How can I contact customer support?

You can reach our customer support team by emailing support@giftory.com.

I just bought a Giftory voucher for an AMC experience, how do I access my tickets?

Just follow these simple steps:
1. Click on "Unwrap my gift" in your email or hop over to Giftory.com/book to get started.
2. If you haven't already, create an account to keep track of all your purchases, gifts, and bookings (we promise it's worth it!). 3. Use the magic link to in your email to login to your dashboard
4. Choose to redeem your AMC tickets with Giftory.
5. Finally, just follow the next few steps and get ready to enjoy the fun!

How do I use my AMC tickets after downloading them?

Present your ticket at the box office or concessions crew for redemption or go online to https://www.amctheatres.com/ to redeem your ticketFor online redemption:

1. Go online to https://www.amctheatres.com/
2. Pick your movie theater location and movie you would like to book
3. Click “Get Tickets” and select your time and seats 4. Continue and enter the number of tickets you want (Note: You cannot book drink and popcorn tickets online. You will need to visit the food and beverage kiosk at the AMC Movie Theatre with your tickets to receive these items.)
4. When you reach the payment screen, enter your 12-digit and 16-digit barcode in the “Ticket Voucher” area (Click Enter a Ticket Voucher Number)
5. Click “Apply” after entering the first ticket voucher number to enter the next one (if you have multiple vouchers)
6. The movie theater tickets will be covered, but please note that you will be responsible for the payment of a small convenience fee and taxes (at some locations)
7. Present your drink tickets at the food and beverage kiosk at the AMC Movie Theatre

Can I use my mobile device to present the tickets?

Yes, you can present your downloaded AMC tickets directly from your mobile device at the theatre.

Do I need to print my tickets?

Printing your tickets is optional. You can choose to either print them out or show the digital version on your mobile device.

What if I have multiple tickets on one order?

If your order includes multiple tickets, make sure each ticket is individually accessible on your mobile device or print out each ticket separately for a smoother entry process.

Can I change the movie time or date after downloading my tickets?

To make changes to your movie time or date, you will need to check AMC's policies and potentially contact their customer service directly.

What if there is an issue with my downloaded tickets?

If you encounter any problems with your downloaded tickets, such as issues with scanning or verification, please email amcguestservices@amctheatres.com for further help.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for any other experience in our marketplace, free of charge, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference.

Once AMC tickets have been requested, Giftory vouchers are considered used and are no longer eligible for a refund or exchange.