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Duration: 1 hour 30 minutes

Overview

Step behind the curtain of the Mall of America in Bloomington, Minnesota, on this official public tour that reveals rarely seen spaces and larger-than-life stories from the mall's history. Highlights include backstage access to the Log Chute ride and a stop at Harmon Killebrew's legendary red chair.

🎢 Get backstage access to the Log Chute indoor water ride

⚾ See Harmon Killebrew's legendary red chair and Met Stadium home plate

🎄 Tour the holiday warehouse and Santa's office

📸 Snap photos at exclusive spots throughout the mall

This official public tour takes guests behind the scenes of the Mall of America in Bloomington, Minnesota, for a look at spaces and stories most visitors never see. The route includes backstage access to the Log Chute indoor water ride, a stop at the site marking Harmon Killebrew's longest home run with his legendary red chair, and a peek inside the holiday warehouse, Candy Cane Institute, and Santa's office.

Led by a knowledgeable guide, the tour blends mall trivia with only-in-Minnesota moments, making it a memorable pick for first-time visitors and longtime mall regulars alike.

This official public tour takes guests behind the scenes of the Mall of America in Bloomington, Minnesota, for a look at spaces and stories most visitors never see. The route includes backstage access to the Log Chute indoor water ride, a stop at the site marking Harmon Killebrew's longest home run with his legendary red chair, and a peek inside the holiday warehouse, Candy Cane Institute, and Santa's office.

Led by a knowledgeable guide, the tour blends mall trivia with only-in-Minnesota moments, making it a memorable pick for first-time visitors and longtime mall regulars alike.

When do I choose a date?

After purchase, you can request your preferred dates and times by following the instructions in the email you receive. If it's a gift, the recipient will also get an email with booking instructions.

Year-Round,
Tuesdays and Saturdays 9:00am

When do I choose a date?

After purchase, you can request your preferred dates and times by following the instructions in the email you receive. If it's a gift, the recipient will also get an email with booking instructions.

Year-Round,
Tuesdays and Saturdays 9:00am

Any restrictions to participate?

  • Age: All ages are welcome
  • Physical limitations: Guests should be able to walk for the full 90 minute tour

Who can you accommodate for?

  • Children: All participants must pay to participate, children included
  • Individuals with disabilities: Wheelchairs and other special arrangements are available with advance notice; the tour route uses the mall's step-free, elevator-accessible walkways
  • Pets: Only ADA service animals are allowed; pets and emotional support animals are not permitted

What to expect on the day of the experience?

  • Duration: Approximately 90 minutes
  • What's included: A guided tour with access to behind-the-scenes areas of the mall
  • Who will be present: A guide will lead the group; other guests may be joining since space is limited, though no maximum group size is published
  • Spectators: No spectators are allowed, everyone joining the tour must have a reservation
  • Photo/video: Photos are encouraged, with exclusive photo opportunities throughout the tour

How to prepare?

  • Weather dependency: This is an indoor experience
  • Arrival: Plan to arrive 10 minutes early, since tours start on time
  • Parking: Parking is available at the Mall of America
  • What to wear: Comfortable shoes are recommended
  • What to bring:
    • Phones and cameras are welcome
    • Water to stay hydrated
  • Restrooms: Restrooms are available throughout the mal

Any restrictions to participate?

  • Age: All ages are welcome
  • Physical limitations: Guests should be able to walk for the full 90 minute tour

Who can you accommodate for?

  • Children: All participants must pay to participate, children included
  • Individuals with disabilities: Wheelchairs and other special arrangements are available with advance notice; the tour route uses the mall's step-free, elevator-accessible walkways
  • Pets: Only ADA service animals are allowed; pets and emotional support animals are not permitted

What to expect on the day of the experience?

  • Duration: Approximately 90 minutes
  • What's included: A guided tour with access to behind-the-scenes areas of the mall
  • Who will be present: A guide will lead the group; other guests may be joining since space is limited, though no maximum group size is published
  • Spectators: No spectators are allowed, everyone joining the tour must have a reservation
  • Photo/video: Photos are encouraged, with exclusive photo opportunities throughout the tour

How to prepare?

  • Weather dependency: This is an indoor experience
  • Arrival: Plan to arrive 10 minutes early, since tours start on time
  • Parking: Parking is available at the Mall of America
  • What to wear: Comfortable shoes are recommended
  • What to bring:
    • Phones and cameras are welcome
    • Water to stay hydrated
  • Restrooms: Restrooms are available throughout the mal

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds are allowed once the experience is booked, but you can reschedule up to 24 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 24 hours in advance means losing the value of your experience.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds are allowed once the experience is booked, but you can reschedule up to 24 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 24 hours in advance means losing the value of your experience.

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