When should I arrive for my appointment?
Please plan to arrive about 15 minutes before your scheduled service. This allows time to complete a short intake form or use the restroom. If you arrive late, your service may be shortened to keep the schedule on track for the next client.
What is your draping policy during services?
You should undress to your level of comfort for massages and body treatments. Some guests choose to fully undress; others prefer to leave on underwear. No matter what you choose, you’ll be professionally draped for privacy throughout the session.
What sanitization and safety measures are in place?
We sanitize the massage table and replace all linens after every session. The staff thoroughly washes their hands and arms before each service to maintain a clean and safe environment.
Do you have both male and female therapists?
Yes, both male and female technicians are available. If you have a preference, please let us know when booking your appointment.
Is gratuity included?
For couples massages, specialty services, and gifted massages, a 20% gratuity (based on the full retail value) will be collected at check-in.
For all other services, a 20% tip is recommended. Tipping envelopes are available at the front desk for your convenience.