How do I start playing a game?
Login to your account in the app and go to the game screen. Tap 'Play' and you'll be redirected to the location screen, where you can see the exact address of the starting point. Tap on 'Let's go' and head to that specific location. If you have problems with finding the correct location, please make sure your phone location is activated. If it still doesn't work, contact: https://questoapp.com/chat
Do I need an internet connection to play?
Once you've purchased a game, you only need internet to download it. Go to the game screen in the app, tap on 'Download' and once it's completed, you can play the game offline.
How much battery does the app need?
Try to have your phone as charged as possible before starting. Anything above 50% should be fine.
Can I play the game whenever I want?
Yes, once you purchased a game, you can enjoy it forever, unless there are time limitations explicitly mentioned in the game description.
Can I stop the game and continue later?
Yes, anytime, for as many times as you wish. But if you are in the middle of a game challenge, you'll notice the timer won't stop unless you solve it. Once you've got the right answer, the timer will stop automatically until the next challenge
How do I change the language of the game?
Once you download the game you purchased, in the starting point screen you can choose the language of the game. If you already started it and want to change the language, please quit the game and go back to the starting point screen to choose another language.
What happens if I can’t solve a clue?
Use the ‘Need help’ toolbox and either get a hint or skip completely the challenge.