What's on the itinerary for the city tour?
Get ready to check off some serious bucket list items: Ferry Building, Marina District, Palace of Fine Arts, Presidio, Golden Gate Park, Haight-Ashbury, Fisherman’s Wharf, Land’s End, Cliff House, Castro District, Chinatown, Union Square, Lombard Street, North Beach, and, of course—Golden Gate Bridge! We've got you covered from all angles, no corner of the city left unexplored.
Is the Alcatraz tour guided?
While the tours are operated by the National Park Service, you'll enjoy an audio guide available in English, Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Spanish. So you can dive into the stories of this infamous prison in your preferred language.
What's the dress code?
San Francisco can be a bit moody when it comes to weather, so it's time to play it smart. Layer up! You'll want to be prepared for chilly mornings and potentially warmer afternoons. And don't forget to bring comfortable walking shoes or sandals.
Do I need to bring ID?
You must present valid government-issued photo identification to pick up your tickets at Alcatraz Pier 33. A photocopy of a passport suffices as valid photo identification.
What should I bring?
Besides your ID, bring along a light water-resistant jacket (San Francisco weather loves surprises), your camera or phone (pics or it didn't happen), a water bottle, some sunscreen, an umbrella, and last but not least, a credit card or cash for those souvenir splurges and snack attacks.
How much time will I spend on Alcatraz Island?
Time is in your hands, my friend! Ferries to San Francisco leave the island every 20 minutes, giving you the freedom to decide how long you want to explore Alcatraz. Most folks find that around 2 hours is enough to soak up the prison's history and complete the tour. Oh, and just to set expectations, the ferry ride between Alcatraz Island and San Francisco takes about 15 minutes.
Is Alcatraz accessible for people with disabilities?
Pier 33 Alcatraz Landing is fully accessible. Many areas on Alcatraz Island are also accessible with the help of the S.E.A.T. (Sustainable Easy Access Transport) Tram. So everyone can join in on the adventure!
Why book the combo tour instead of separate tickets?
Our combo tour is all about convenience and seamless experiences. We pick you up right from your hotel and whisk you away to Pier 33, where the Alcatraz ferry awaits. It's a stress-free day where everything is taken care of. Plus, our special contract with the National Park Service gives us access to Alcatraz tickets only as part of a tour package.
Will meals be provided?/ Can I bring my own snacks?
Meals are not included on this adventure. But don't fret! Fisherman's Wharf has multiple food options where you can satisfy those hunger pangs and grab some tasty lunch or snacks. Just keep in mind that food is a no-go on Alcatraz Island, so fill up before or after your city tour.
Do I need to arrive early at Pier 33 - Alcatraz Landing?
We've got everything under control, so you don't need to stress. We'll make sure you arrive at Pier 33 a solid half-hour before your departure time to check in. Just make sure you have that government-issued photo ID in hand when you swing by the will call booth to collect your Alcatraz tickets.
Why is this tour non-refundable?
Listen up, folks! We have to spill the tea on this one. As tour operators, we gotta buy those Alcatraz tickets in advance, and unfortunately, they can't be transferred or refunded once purchased. So, make sure you're good to go before booking, and get ready for an unforgettable adventure!
How do I collect my Alcatraz tickets?
When you hit Pier 33, there's a special "Will Call" line just for all you prepped and prepaid ticket holders. Make sure to arrive 30 minutes before your departure time to check in. Oh, and don't forget your valid government-issued photo ID or passport.
Can I grab a bite on Alcatraz Island?
We hate to break it to you, but there are no dining options on the island. So pack your own snacks if you'd like. But no worries, you'll have plenty of time to enjoy a delicious lunch after your City Tour and before diving into the Alcatraz experience.