Soar 1,454 feet above Midtown Manhattan and take in breathtaking, unobstructed 360-degree views from the iconic Empire State Building. Begin on the famous 86th-floor open-air observation deck, where sweeping skyline views stretch across six states including New York, New Jersey, Pennsylvania, Connecticut, Massachusetts, and Delaware on clear days. Then continue even higher to the enclosed 102nd-floor observatory for a stunning panoramic perspective from the top of one of New York City’s most legendary landmarks.

The Empire State Building’s recent $165 million transformation has elevated the visitor experience with a dedicated entrance, immersive exhibits on the 2nd and 80th floors, and modern upgrades throughout the building. Advanced air purification systems, fresh air ventilation, and heaters for colder days help keep the experience comfortable year-round. Combining history, innovation, and unforgettable skyline views, this NYC attraction remains one of the city’s most iconic must-see experiences.

Press Quotes:

• New York Times: “…the revamped observatory is likely to become a must-see, even for jaded natives”
• New York Post: “If you haven’t been since you were a kid or you took your out-of-town relatives a decade ago, it’s time for another look”
• USA Today: “…this has been about making it everything it could possibly be for millions of people per year”
• CBS This Morning: “…the Empire State Building is…the center of it all”
• Foreign Press: “The stunning view form the highest observatory at New York’s Empire State Building just got even better”

Any restrictions to participate?

• Age: All age groups are welcome.
• Physical limitations: Visitors must be able to navigate around the observation decks. Elevators are available, and strollers must be folded on observation decks.

Who can you accommodate for?

• Children: Free admission for children 0-5.
• Individuals with disabilities: The Empire State Building is fully and proudly ADA-compliant.
  • It is wheelchair accessible, including restrooms and viewing platforms. Service animals are allowed. There are ramps and lowered viewing walls for easier access.
• Languages: All signage, audio, and exhibits are available in nine languages.
• Pets: Sorry, no pets allowed (except service animals).

What to expect on the day of the experience?

• Duration: Allow at least one hour for your visit.
• What’s included:
  • Access to the 86th floor open-air observation deck
  • Access to the 102nd floor with 360-degree views thanks to floor-to-ceiling windows on all sides
  • The immersive and interactive exhibits on the 2nd and 80th floors
  • Free Wi-Fi
  • On site dining available (price of food is NOT included)
• Who will be present: There may be other guests present, as this is a public experience.
• Spectators: No spectators are allowed; everyone must have a ticket/reservation.
• Photo/ video: Personal photos are encouraged. However, professional camera equipment, including tripods, is not allowed.
• Specific rules to follow: No smoking, outside food, or costumes/masks (except PPE) allowed on the premises. Visitors must adhere to all security guidelines.

How to prepare?

• Weather dependency: The experience is open rain or shine, 365 days a year, including holidays.
• Arrival: Plan to arrive a few minutes before your scheduled time. Tickets are only valid for the selected date and time.
  • Exit via the historic landmarked Art Deco lobby on Fifth Avenue when leaving.
• Parking: Visitors are encouraged to use public transportation as the building is located in the heart of Manhattan, and parking can be challenging.
• What to wear: Dress appropriately for the weather, especially for the open-air deck on the 86th floor. Heaters are available during colder months.
• What to bring:
  • Bring your smartphone to scan QR codes for behind-the-scenes information.
  • Personal items such as strollers must be folded on observation decks.
  • No large packages, luggage, or prohibited items such as weapons, glass items, and sports equipment.
• Restrooms/ lockers/ changing rooms: Restrooms, including handicap-accessible restrooms, are available. There are no locker storage facilities for personal belongings.

Anything else I should know before going on this experience?

• The Empire State Building is not responsible for lost, stolen or damaged property. By accepting admission with this ticket, you agree to release The Empire State Building for any loss, injury or damage to you or your property that might occur in the building, even if the loss, injury or damage is caused by neglect or fault of The Empire State Building.
• The Empire State Building may refuse admission or expel any person whose conduct is objectionable.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.

No refunds or rescheduling are allowed once the experience is booked. No refunds due to weather conditions, length of lines, or wait times at the building. The Empire State Building reserves the right to close the Observatory early on very busy days. Tickets are valid for the date selected at time of purchase.