Everyone's skin asks for something a little different, which is why the facial experience at Spencer's in SoHo, New York, starts with a choice. Each treatment focuses on a specific concern, so the recipient can pick the one that sounds right for them when they book.

The Firming Facial is designed to lift and restore bounce where it fades first, around the cheeks, jawline and neck, using massage techniques that soften fine lines and release facial tension. The Deep Clarifying Facial is a serious reset for congested skin, built around safe extraction that clears pores without trauma, making it a great match for uneven tone or rough texture. The Moisture Lock Facial floods the skin with hydration while massage boosts circulation, leaving dull or dehydrated skin smoother and more luminous.

Any restrictions to participate?

• Age: All age groups are welcome. Guests under 18 must be accompanied by an adult for the duration of their visit.
• Health limitations: Medical conditions, allergies, medications and pregnancy must be shared in writing before the appointment. A medical waiver must be signed before the first visit. Skin conditions, retinoid or Accutane use, recent hair removal or cosmetic procedures, cold sores, pacemakers, epilepsy and current cancer treatment should also be mentioned when booking.

Who can you accommodate for?

• Children: All participants must pay to participate, children included.
• Pets: Sorry, no pets or emotional support animals allowed. Only trained service animals are permitted.

What to expect on the day of the experience?

• Duration: 60 minutes
• What's included: One facial of choice: the Firming Facial, the Deep Clarifying Facial or the Moisture Lock Facial. Slippers, cashmere socks and self-serve refreshments are provided.
• Who will be present: An esthetician will be with you for the full treatment in a private treatment room.
• Photo/video: Photos are allowed and encouraged.
• Specific rules to follow: Treatment areas are shoe-free. Phones should be set to silent and used minimally.

How to prepare?

• Weather dependency: This is an indoor experience.
• Arrival: Plan to arrive a few minutes early. Arrivals more than 5 minutes late will have that time deducted from the treatment, and arrivals more than 10 minutes late are treated as a no-show.
• Parking: No on-site parking is available.
• What to wear: Comfortable everyday clothing.
• What to bring:
  • Nothing is needed, as slippers and socks are provided
  • Arrive with a clean face and skip heavy makeup or skincare that day
• Restrooms/lockers/changing rooms: Restrooms, lockers and changing rooms are available on site.

Unused Experience Vouchers can be returned within 14 days for a full refund to the original purchaser, no questions asked.

If you have any unused Experience Vouchers, you can exchange them for any other experience in our marketplace, free of charge, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference.

No refunds are allowed once the experience is booked, but you can reschedule up to 48 hours before your experience, for a date within a year of the original booking. To reschedule, contact the experience provider directly. No-shows or rescheduling less than 48 hours in advance means losing the value of your experience.