Unused Experience Vouchers can be returned within 15 days for a full refund to the original purchaser, no questions asked.
If you have any unused Experience Vouchers, you can exchange them for anything else in our marketplace, no matter when. If you choose an experience that's more expensive, you'll need to pay the difference, but if you choose one that costs less, you'll receive a credit towards your next booking.
No refunds are allowed once the experience is booked. Once booked, reservations can be rescheduled with the following parameters: 1.) No fee reschedules will be granted up to 1 week prior to the departure date. 2.) Between 1 week and 72 hours prior to departure date, reschedules will be charged a per-ticket fee of $15. Rescheduling or cancellation within 72 hours of departure time will result in forfeiture of ticket and all paid value associated with reservation