Can I bring my pets on the tour?
Although we love cats, dogs, and most other animals - we can’t allow pets on the tour due to food sanitation and safety regulations. Service animals are acceptable, but please don’t bring Fido or Fluffy. Thanks!
Proof of Vaccination and/or Masks
The Underground Donut Tour abides by all local mandates. In some cities, in order to enter a restaurant or donut shop, you may be required to wear a mask or show proof of vaccination or both. Please check your local jurisdiction if this is of concern to you.
Anything prohibited on the tour?
Yes. This is a family friendly experience and as such, we do not allow guns, alcohol, tobacco, vapes, fireworks, or anything else that would jeopardize your safety or others. We don’t enjoy it, but we’ll kindly ask you to leave the tour without refund so as to respect everyone’s health and safety.
Should I attend this tour if I have gluten / nut / wheat allergies?
Many locations offer gluten or nut free options, however, please make sure to let us know ahead of the tour, so we can make sure to highlight those specifically for you.
What if the weather isn't good?
We run the tour all year round, so we're used to running it in the heat of summer, the cold of winter and everything in between. The only time we won't run the tour is if the weather poses a danger to our guests. This includes thunderstorms/hail, extreme heat (greater than 90 degrees), extreme cold (less than 10 degrees) or at the tour operators discretion. We'll always keep an eye on the weather running up to the tour and if we need to cancel, we will notify you via email or phone call. We want to make sure you have the best time possible. If you ever have questions - just email us at firstname.lastname@example.org.
-Not wheelchair accessible
-Service animals allowed
-Most travellers can participate
-Maximum of 20 travellers